Return policy
FabThread Return & Exchange Policy
At FabThread, we are committed to providing high-quality linen dresses and ensuring customer satisfaction. If you have any concerns regarding your purchase, our team is here to assist you.
Return & Exchange Policy
.Return Eligibility: Returns are accepted within 7 days from the date of delivery only if the product is damaged.
.Condition Requirements: Returned items must be unused, unwashed, and in their original condition with all tags attached.
.Return Process: To initiate a return, please contact our customer support team at info@fabthread.com with your order number and a detailed reason for return. Our team will guide you through the return procedure.
.Return Shipping: Customers are responsible for return shipping costs unless the item received is defective or incorrect.
.Refund Policy: Once the returned item is received and inspected, refunds will be processed to the original payment method within 10-15 business days.
.Exchanges: To exchange an item for a different size or color, kindly follow the return process and place a new order for the desired item.
Non-Returnable Items
All sales are final
Discounted or sale items
Gift cards
Damaged or Incorrect Items
If you receive a damaged or incorrect item, please contact our support team within 7 days of delivery. We will promptly arrange for a replacement or a full refund at no additional cost to you.
Shipping Information
🚀 Express Shipping: Estimated delivery within 5-7 business days
📦 Standard Shipping: Estimated delivery within 10-15 business days
For further inquiries, feel free to reach out to our support team at info@fabthread.com. Thank you for choosing FabThread—where tradition meets modern elegance.